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Gebruiksaanwijzing / Garantie & Service User manual / Warranty & Service

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Gebruiksaanwijzing / Garantie & Service User manual / Warranty & Service





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EN

3

disassembled or reassembled by persons not authorised and confirmed by Royal 

Auping to be qualified. The Auping product must have been sold, delivered and 

assembled by a recognised Auping dealer. You will find the addresses of recognised 

Auping dealers on our website: www.auping.com

The Auping warranty does not cover any defects or damage caused by inappropriate 

use (e.g. due to overload), incorrect or improper use, or normal wear and tear. 

Note: the Match 200 bedside cabinet is only designed to hold a maximum of 25 

kg. Never sit or stand on the Match 200 bedside cabinet! If any Auping product 

is combined with a product not manufactured by Auping, the warranty may be 

restricted or declared void, depending on the nature of the claim.  

Any warranty claim must first be recognised as justified, either by the authorised 

distributor in claimant’s country, or by Royal Auping. 

Royal Auping will supply the parts to rectify the problem at no material cost to 

claimant or at reduced material cost if a warranty on depreciation basis applies. 

Depending on the country, the warranty may not automatically include cost incurred 

for shipping defective products for Royal Auping or its authorised distributor for 

scrutiny and/or repair, nor for shipping cost of replacement or repaired product(s) 

back to claimant. 

Within the warranty period repair itself, however, will be free of charge, although 

call-out fees can be charged dependent on the country of operation.

Since you will only be entitled to make a warranty claim on submission of the 

original invoice, you must keep this invoice in a safe place. Only the original 

purchaser is entitled to claim warranty. Notification of a warranty claim must be 

made to the Auping dealer from whom the product was originally purchased, even 

if this is not in the purchaser’s present country of residence.

The warranty period is limited to the lifetime of the first original purchaser.

Other warranty conditions

-  If a part is repaired or replaced during the warranty period, the (extended) 

warranty period still remaining for the entire product will apply to this part. 

-  Lifetime warranty on mesh or frame breakages refers to warranty on breakages 

in the steel network or frame under the stipulated warranty conditions.

-  Mattresses and top mattresses: since a loss of height of up to 1.5 cm here and 

there as a result of body pressure is normal after one year of use, this loss of 

height is not covered by the warranty. A loss of height of up to 2 cm here and 

there as a result of body pressure is normal after 5 years of use. This means that 

complaints about loss of height due to body pressure which are less than the 

above measurements are not covered by the warranty.

-  In the event of a deviation in the nominal length, width or height, mattresses and top 

mattresses have a tolerance of +1 or -1 cm; deviations within this tolerance are not 



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