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Microsoft Word crm-ptmt el Salvador 2009[final]. doc

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Regional Conference on Migration

 

 

61

agencies to encode all their documents from their offices using internet connection, further reducing 

the processing cycle time. 

Standard Employment Contract and Dispute Settlement System 

The contract of employment defines the minimum working conditions that each OFW must 

receive while working away from home. Every worker should not leave without the POEA-approved 

employment contract. The details of the contract of an OFW are explained during the PDOS, 

including provisions such as wage, position, work hours, air fare, accommodation, food allowance, 

sick and vacation leave, just and authorized causes for termination of employment, emergency 

medical services, workmen’s compensation, grievance machinery and repatriation mechanism in case 

of distress and death. Employment contract provisions are based on international conventions and 

principles of labor and employment administration. The provisions should be in compliance with 

Philippine law and jurisprudence and that of the host government. If there is a conflict, the gap should 

be addressed by negotiations with the employer or the host government. The principle of “whichever 

is the higher benefit” between the two systems is applied and provisions should not be lower than that 

prescribed under Philippine regulations. 

Cases arising from contract violations are settled through the grievance machinery by workers 

and employers. Conciliation services are available on site through the embassies and consulates. 

Otherwise, cases can be filed and decided through arbitration by the National Labor Relation 

Commission in the Philippines (NLRC). Employers and workers who commit rampant contract 

violations are blacklisted by the POEA and disqualified from participating in the overseas 

employment program, either temporarily or permanently depending on the gravity of the violations. 

The blacklisting system has proven to be effective in getting rid of abusive and unscrupulous 

employers and problematic workers. 

On-site welfare assistance  

The Philippine government protecting its nationals abroad is personified by the corps of labor 

attaches and welfare officers at embassies and consulates. In a sense, officers of the corps act as 

ambassadors for workers, advocate for their welfare and event as agents of cohesion in “Filipino 

communities” abroad. The officers attend to welfare cases of OFWs with their employers and local 

authorities and provide legal and representation services, prison visits, conciliation of cases, and 

coordination with community organizations like the church and non-government groups in the 

conduct of welfare programs that will help OFWs cope and adjust to the local environment. The 

government has also posted doctors and psychologists to attend to health and psycho-social problems 

of the Filipinos abroad through the network of Filipino Workers Resource Centers. In case of 

repatriation of workers due to work-related issues, the cost is borne by the employer and the agency 

under the joint and solidary liability principle. They are under obligation to provide a pre-paid ticket; 

otherwise the processing of the documents for other workers will be suspended by the POEA. 

In case of war and other emergencies like natural disaster, the government provides Emergency 

Repatriation Funds to answer for the cost, drawn from the funds of the OWWA. Repatriation is done in 

coordination with the employer, the agency and the host government. Other than the benefits arising 

from the contract, collective bargaining agreements and company insurance, workers are also entitled to 

burial assistance and death benefits from government social security agencies. 

Reintegration Policy 

Reintegration is an element of the managed migration program that seeks to enable workers to 

be back home for good. The reintegration policy is geared towards preparing workers to be back with 

their families at the earliest time possible, whether it be because they found employment locally or 

because savings have been mobilized and invested in sustainable micro enterprises to provide 

employment and livelihood for them and their families. At the Filipino Workers Resource Centers 

overseas, various skills training and upgrading courses are conducted to prepare for reintegration and 

transfer to other higher skilled jobs. A data base for returning OFWs who decided to stay is now 



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